Frederick A. Loomis, MBA
IT Infrastructure Leader & AWS Cloud Practitioner Candidate
Professional Profile
IT operations and infrastructure leader with 15+ years of experience in highly regulated biopharmaceutical environments. Proven track record overseeing cloud and on-premises infrastructure, enterprise applications, ITSM platforms, and service desk operations while maintaining GxP, SOX, and audit compliance. Managed budgets exceeding $1.9M and consistently delivered measurable improvements in service quality, reliability, and user satisfaction.
Professional Experience
Led IT operations across ServiceNow, CMDB, Change Management, and infrastructure delivery. Program Manager for VMware-to-AWS migration. Managed a team of 7 and oversaw a $1.2M ITSM budget.
- Reduced change-related incidents by 35% through rebuilt Change Management with structured risk assessment
- Cut CAB meeting time by 50%, achieving 95%+ change success rate
- Built CMDB governance from ground up — data accuracy improved from near 0% to 85%
- Reduced incident volume by 300 tickets/month through standardized workflows and self-service options
Led IT operations supporting 5,000 users across 7 countries. Managed Linux, Database, Storage, and Backup teams. Major Incident Manager for all P1/P2 events. $750K budget.
- Managed IT asset inventory of 3,000 servers and 1,500 endpoints
- Improved CMDB completeness from 35% to 91% through automation
- Designed enterprise backup solution spanning on-premises and cloud targets
- Led migration of on-premises file shares to Box cloud platform
Progressed through hands-on roles including Data Protection Engineer, Storage and Virtualization Engineer, GxP Lab Support Engineer, and Network Administrator. Deep expertise in NetApp storage and VMware virtualization.